Assistance Needed with Migration to Azure Update Manager

Jordan Albayrak 0 Reputation points
2024-08-27T13:36:21.11+00:00

Hi there,

I’m managing a few hundred servers using Automation Update Management and need to migrate them to Azure Update Manager. However, for the migration to succeed, the servers need to be Arc-Enabled.

While some servers have migrated successfully, I’m encountering an error with others and am unsure why this is happening:

The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'. (Code: ResourceDeploymentFailure, Target: /subscriptions/2bd3f70c-be8b-4e32-aa3d-b1e27c85861f/resourceGroups/DBOX-UpdateManagement/providers/Microsoft.Automation/automationAccounts/DBOX-UpdateManagementAutomation/jobs/onboarding-arc-servers-f38bf3bc-5e98-4695-bd83-871c65abd010)

Could you assist in troubleshooting this issue?

Azure Arc
Azure Arc
A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.
402 questions
Azure Update Manager
Azure Update Manager
An Azure service to centrally manages updates and compliance at scale.
295 questions
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  1. Sayanti Chowdhury 0 Reputation points
    2024-08-27T13:45:26.6333333+00:00

    The error you're encountering suggests that the provisioning process for enabling Azure Arc on some of your servers has failed, leading to a ResourceDeploymentFailure. This could be due to several factors, including network issues, configuration problems, or resource limits. Here's how you can troubleshoot the issue:

    1. Check Azure Activity Logs
    • Go to the Azure portal and navigate to the Activity Log for the resource group where your servers are located.
    • Look for any errors or warnings associated with the failed provisioning. This log can provide more specific details about what went wrong.
    1. Verify Network Connectivity
    • Ensure that the servers have the necessary network connectivity to reach Azure. Azure Arc requires outbound internet access to connect to Azure services.
    • Check if there are any firewall rules, proxy settings, or network security groups (NSGs) blocking the communication.
    1. Check Server Configuration
    • Ensure that the prerequisites for Azure Arc are met on the servers. This includes supported operating systems, required ports being open, and sufficient resources (CPU, memory).
    • Verify that the Log Analytics agent and any required dependencies are installed and functioning correctly.
    1. Review Resource Limits
    • Check if there are any resource limits in your subscription, such as the number of Arc-enabled servers allowed. Exceeding these limits might cause the deployment to fail.
    1. Examine the Azure Arc Deployment Template
    • If you are using an ARM template or script to onboard servers to Azure Arc, review the template for any errors or misconfigurations.
    • Make sure all required parameters are correctly defined.
    1. Retry the Deployment
    • Sometimes, transient issues can cause a deployment to fail. Retry the provisioning process to see if it succeeds on subsequent attempts.
    1. Check for Known Issues
    1. Contact Microsoft Support
    • If the issue persists, consider reaching out to Microsoft Support with the error details and the activity log information. They can provide more in-depth assistance.

    By following these steps, you should be able to identify the root cause of the failure and take appropriate action to resolve it. Let me know if you need further assistance!

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