My Work Outlook and Teams suddenly stopped working on my iPhone.

@Roxanne Beaver

The error message you're encountering, "You can't get there from here" with error code 530001, typically relates to issues with authentication or licensing. While it's possible that there could be a requirement for a valid Microsoft 365 subscription, it's also worth checking a few other things first:

1. Licensing and Subscription:

• Confirm that your Microsoft 365 subscription is active and valid. If your organization or you personally do not have an active subscription, you may need to get one to continue using Outlook and Teams.

2. Authentication Issues:

• Ensure that your account has the correct permissions and that there are no issues with your organization's Azure Active Directory (AAD) configuration.
• Double-check your 2-factor authentication settings to ensure they are set up correctly.

3. Device Compliance:

• Verify if there are specific device compliance policies enforced by your organization that may be affecting your access. This can include things like required device encryption or certain security settings.

4. Reinstallation:

• Sometimes, simply reinstalling the apps can resolve the issue. Try deleting and then reinstalling the Outlook and Teams apps from the App Store.

5. Clear App Cache:

• Go to your phone settings, find the Outlook and Teams apps, and clear the cache and data if possible.

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