Import PST with Purview not showing any items in Outlook Webaccess

Christopher 20 Reputation points
2024-08-29T13:11:44.5433333+00:00

Hi i am stuck at trying to import PSTs into a Mailbox.

So i am trying to import PST files that was exported by an eDiscovery Search in the Pureview Portal.

The PST contains a normal Mailbox and an archive Mailbox.

I uploaded the PST to the Azure Cloud with azcopy. After that i valdiate my CSV mapping file that looks like this:

"Workload,FilePath,Name,Mailbox,IsArchive,TargetRootFolder,ContentCodePage,SPFileContainer,SPManifestContainer,SPSiteUrl

Exchange,,<pst-file>,<exchange-GUID>,FALSE,/ImportedPst,,,,"

I tried the Field after FALSe with /, blank and now my custom Folder but nothing works.

After the Mapping CSV gets validated the jobs continues and finishes without any error.

But the target mailbox doesnt see anything on outlook web access?

Any ideas what i am doing wrong? I thought maybe the import process doesnt like the folder hirarchie of the input PST so i tried to tinker around with it but with no luck.

And can someone tell me if there is a way how i can get more information about finished import jobs? The GUI is quite lackluster but in Powershell i couldnt figure it out....

Appreciate any help/hints/guesses

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Microsoft Purview
Microsoft Purview
A Microsoft data governance service that helps manage and govern on-premises, multicloud, and software-as-a-service data. Previously known as Azure Purview.
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  1. Bruce Jing-MSFT 4,115 Reputation points Microsoft Vendor
    2024-08-30T02:16:47.9966667+00:00

    Hi，@Christopher

    Great to know that the issue has already been resolved and thanks for sharing the solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept" the answer : )     

    --------------   

    Issue Symptom: 

     uploaded the PST to the Azure Cloud with azcopy , but the target mailbox doesnt see anything on outlook web access

    Resolution: 

     After uploading the pst using azcopy and adding the mapping file, you will also need to do the import in the M365 center row.

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    If I missed anything please let me know and I'd be happy to add it to my answer, or feel free to comment below with any additional information.

    If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

    Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.

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  1. Christopher 20 Reputation points
    2024-08-29T14:08:27.1366667+00:00

    turns out i am stupid.

    I assumed after uploading the pst with azcopy and adding the mapping file that the import would be concluded. but i had to select my job again and press M365 import....

    What was missleading my was the progress column where it said "Import completed"!

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