Using data from customer's Speech service for training your models

Arthur 0 Reputation points
2024-08-30T14:57:17.35+00:00

Dear Privacy Team,

My name is Arthur, and I am responsible for Security. My company is planning to integrate your Speech service into one of our products. As the individual responsible for customer data privacy and security, it is imperative for me to ensure that Microsoft will not use company's or our customers' data for training its AI models or for any other purpose.

While browsing your knowledge base, I came across the following statement: "Microsoft does not use customer data to improve its Speech models. Additionally, if endpoint logging is disabled and no customizations are used, then no customer data is stored."

I would like to clarify whether this statement pertains exclusively to Speech models, or if it reflects a broader policy. Specifically, can we be assured that no customer data will be utilized to enhance any of Microsoft's products?

Thank you for your attention to this matter. I look forward to your response.

Azure AI Speech
Azure AI Speech
An Azure service that integrates speech processing into apps and services.
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  1. santoshkc 7,865 Reputation points Microsoft Vendor
    2024-08-30T16:59:18.92+00:00

    Hi @Arthur,

    Thank you for reaching out to Microsoft Q&A forum!

    The statement you found regarding the Speech service applies specifically to that service. However, Microsoft is committed to protecting customer data privacy and security across all of its products and services. Microsoft does not use customer data to improve its AI models or for any other purpose without the customer's explicit consent.

    Additionally, Microsoft has implemented various security measures to ensure that customer data is protected, such as encryption of data at rest and in transit, and access controls. If you have any further questions or concerns, please let me know.
    For more info, see:

    I hope you understand. Thank you.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful.

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