create a knowledge tree structure in SCSM 2022 question

PerserPolis-1732 1,841 Reputation points
2024-09-02T15:45:58.0533333+00:00

Hi,

I want to create knowledge tree structure for example "Windows 10" and put there knowledge articles

under tree structure should appear articles for example

  • How to update windows 10
  • How to create system restore point Should I create first a Service Catalog and then Service Offerings?

Thank you very much for help

Regards

Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
237 questions
Microsoft System Center
Microsoft System Center
A suite of Microsoft systems management products that offer solutions for managing datacenter resources, private clouds, and client devices.
1,009 questions
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Accepted answer
  1. XinGuo-MSFT 18,766 Reputation points
    2024-09-03T08:37:06.18+00:00

    Hi,

    No, we could correlate them at any time.Screenshot 2024-09-03 163240.png


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