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I am trying to push the "2024-08 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5041580)" to my company PCs using Action1 remote software, but all PCs are receiving the following errors:
"Cannot deploy Windows updates due to detected issues. Update installation was skipped. Failed to load update status information. 0x8024402F."
"Cannot deploy Windows updates due to detected issues. Update installation was skipped. Failed to load update status offline. ERROR_WINHTTP_NAME_NOT_RESOLVED - the proxy server or target server name cannot be resolved. (0x8024402C)."
All PCs are encountering these two errors. Could this be related to any blocking by the firewall? We are using a Meraki firewall.
Please find the cbs log below
Session: 31129025_1380664920 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null)
2024-09-03 09:22:51, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~amd64~~6.4.1.0 [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-09-03 09:22:51, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-09-03 09:22:51, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-09-03 09:22:51, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2024-09-03 09:22:51, Info CBS Session: 31129025_1380675246 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null)
2024-09-03 09:22:51, Info CBS InternalOpenPackage failed for Package_for_KB3025096~31bf3856ad364e35~x86~~6.4.1.0 [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-09-03 09:22:51, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-09-03 09:22:51, Info CBS Failed to create open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2024-09-03 09:22:51, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2024-09-03 09:24:52, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2024-09-03 09:24:52, Info CBS TiWorker signaled for shutdown, going to exit.
Hi, @Mohammed Kasim
Thank you for posting in Microsoft Q&A forum.
According to your description, you are pushing updates with Action 1, it seems it's it not related to SCCM, the tag "Microsoft Configuration Manager Updates" is a SCCM tag, you may ask Action 1 support for help.
If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".