Azure Vision AI evaluation run error

Clodagh Lynch 70 Microsoft Employee

Error: "1. Batch did not complete successfully. OutputResultWriteFailed: An unexpected error was encountered."
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navba-MSFT 24,890 Reputation points Microsoft Employee

2024-09-04T04:07:58.5966667+00:00
@Clodagh Lynch Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

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Could you please provide the below details:

What is your use case and what you are trying to accomplish ?

Are you trying the custom model for Computer Vision (Image analysis) from Vision Studio ?

Please share the HAR traces over the private message.

Did this ever work or its a fresh setup ?

Awaiting your reply.
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-09-09T04:15:35.2633333+00:00

@Clodagh Lynch Apologies for the late reply. We have involved the Product Owners to look into this internal diagnostic logs more closely. I will keep you posted about the updates.
Victor Santele 0 Reputation points

2024-09-09T11:23:47.9533333+00:00

I just reply to get updates. I have the same issue
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-09-09T11:36:37.6233333+00:00

@Victor Santele May I know which region is your vision resource deployed to ?
Victor Santele 0 Reputation points

2024-09-11T08:36:23.4533333+00:00

@navba-MSFT Hi, my resource is in westeu. I tried to evaluate a custom model.
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-09-11T08:48:27.2+00:00

@Victor Santele Thanks. This issue is being investigated. Until it is fixed as a quick workaround, try in EastUS region to unblock you.
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-09-11T08:52:49.5933333+00:00

@Victor Santele Could you also share the resource URI of the vision resource in below format ?

/subscriptions/XXXXX/resourceGroups/XXXX/providers/Microsoft.CognitiveServices/accounts/XXXXX
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-09-12T04:13:48.68+00:00

@Victor Santele Please share your resource URI of the vision resource in below format:

/subscriptions/XXXXX/resourceGroups/XXXX/providers/Microsoft.CognitiveServices/accounts/XXXXX
Victor Santele 0 Reputation points

2024-10-01T10:05:54.6666667+00:00

Hi @navba-MSFT ,
Sorry for the delay, I didn't get any notifications.

Here is my vision resource
/subscriptions/591fc78f-bfd8-465f-80b1-9636686f5809/resourceGroups/looping/providers/Microsoft.CognitiveServices/accounts/computer-vision-looping
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-10-02T04:49:15.9866667+00:00

@Victor Santele The fix has been deployed to all regions. This issue should be resolved now. Please confirm if you are still seeing the same issue. Please share the screenshot.
Victor Santele 0 Reputation points

2024-10-07T15:19:57.6866667+00:00

@navba-MSFT I don't have this error any more. I got another error, but I don't know if it's an error on my side or not.

Here is a screenshot, there is not a lot of information in it. I have 20 lines like this one for different images.

Thank you for your time!
Clodagh Lynch 70 Reputation points Microsoft Employee

2024-10-07T16:05:45.9033333+00:00

I am also now getting a SAS token error
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-10-08T04:38:00.3233333+00:00

@Victor Santele @Clodagh Lynch These are 2 different issues than the initial (actual) issue which we fixed in this issue. I would recommend you create a new question thread here so that we can assist you further. This will also avoid the confusion amongst our other community audience who encounter similar issue in future. Thanks for understanding.

Accepted answer

navba-MSFT 24,890 Reputation points Microsoft Employee

2024-09-12T10:06:57.47+00:00

@Clodagh Lynch Apologies for the late reply. Just a quick update, The root cause is a non-exist container uri is passed to the batch so that caused OutputWriteFailed error.

That container is managed by us internally. We are still investigating on what caused this.

Also we may need more time to fix it. No ETA at the moment. Please accept our sincere apologies for the inconvenience caused due to this issue.

We will be updating this thread once we have the details about the fix.
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Update (as of Oct 2nd - 2024)
The fix has been deployed to all regions. This issue is now resolved.

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Hope this helps.

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