iOS and Defender give strange error

Raf 0 Reputation points
2024-09-04T10:47:21.75+00:00

We are testing the enrollment of personal devices with app protection policies etc etc. Everything seems to work like a charm, but when we open Defender it always gives the error in the screenshot. The error is something in line of "Make sure Defender is installed and the device has a functioning network connection." Which it both has. Has anyone encountered this before?IMG_04BA9A3E64F6-1

Microsoft Intune iOS
Microsoft Intune iOS
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.iOS: An Apple mobile operating system.
214 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,970 questions

1 answer

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  1. ZhoumingDuan-MSFT 12,415 Reputation points Microsoft Vendor
    2024-09-05T05:26:59.26+00:00

    @Raf,Thanks for posting in Q&A.

    To clarify this issue, please check the following.

    1.Did the iOS device onboard Defender for Endpoint?

    2.Please follow the link below to check that the settings for onboarding iOS devices into defender are configured.

    https://video2.skills-academy.com/en-us/mem/intune/protect/advanced-threat-protection-configure

    If there is any update, feel free to let me know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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