How can I access OneDrive from deleted gmail account?

Emma Sorbie 1 Reputation point
2020-12-18T15:13:54.633+00:00

I recently deleted a gmail account and cannot access what was stored on the One Drive account for this email account. Please can you advise me how I can access the files on the One drive that was linked to this account?

Many thanks,

Emma

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,185 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Dave Patrick 426.4K Reputation points MVP
    2020-12-18T15:35:09.723+00:00

    Try signing on with another alias
    https://support.microsoft.com/en-us/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2

    then

    49437-image.png

    --please don't forget to Accept as answer if the reply is helpful--

    1 person found this answer helpful.
    0 comments
  2. Erin Ding-MSFT 4,461 Reputation points
    2020-12-21T08:12:41.457+00:00

    @Emma Sorbie

    Is this Gmail account a personal account or an account for business?

    Generally, for OneDrive for business, if you delete the account, you have 30 days by default to access the OneDrive data. If you don't restore the account within this time, the OneDrive content is deleted.
    If needed, you could refer to “Learn how to set the OneDrive retention for deleted users” to set the OneDrive retention.

    Please refer to “Access a former user's OneDrive documents” if you would like to access to OneDrive.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.