Receiving "complaint about message from x.x.x.x" for IP I no longer control

Collin 0 Reputation points
2024-09-04T14:31:42.5366667+00:00

Hi All,

I signed up for Junk Mail Reporting Program for an IP I was responsible for, and received "complaint about message from x.x.x.x" from staff@hotmail.com regarding that ip address.

However, I no longer control the IP Address but I'm still receiving this IP addresses' complaint messages.

I used to work around the problem by setting up an Outlook filter rule to filter these out, but now they're getting caught by "Microsoft 365 security: You have messages in quarantine" before the Outlook rule.

How do I stop receiving these irreverent complaint notifications?

Outlook
Outlook
A family of Microsoft email and calendar products.
3,704 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,485 questions

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Bruce Jing-MSFT 4,115 Reputation points Microsoft Vendor
    2024-09-05T09:14:44.6766667+00:00

    Hi，@Collin

    Thanks for posting your question in the Microsoft Q&A forum.

    If you're receiving quarantine notifications for messages that you don't want to be notified about, you can adjust your quarantine notification settings in the Microsoft 365 security center. Here's a general guide on how you might be able to do that:

    1. Log in to the Microsoft 365 security center.

    2.go to Email & collaboration > Policies & Rules > Threat policies > Quarantine policy in the Rules section.

    3.Check to see if a new quarantine policy has been created.

    User's image

    0 comments
  2. Collin 0 Reputation points
    2024-09-10T20:59:12.85+00:00
    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.