how did a device in Azure get disabled if the end user or admin didnt disable it ?

Eugene Gannon (ICT) 0

Mahesh Goud Juvvadi 975 Reputation points Microsoft Vendor

2024-09-05T17:26:11.18+00:00

Hi Eugene Gannon (ICT),

Just checking in to see if you had a chance to see my response to your question. Please tell us if it was helpful and feel free to reach out to us if you have any queries.

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Mahesh Goud Juvvadi 975 Reputation points Microsoft Vendor

2024-09-06T17:46:44.08+00:00

Hi Eugene Gannon (ICT),

I wanted to check if you had the opportunity to review the information which was provided in my previous posted answer.

If it was helpful, please click "Upvote" on his post to let us know.

Thank You.

1 answer

Mahesh Goud Juvvadi 975 Reputation points Microsoft Vendor

2024-09-04T21:04:56.47+00:00

Hi Eugene Gannon (ICT),

Thank you for reaching out to the Microsoft Q&A platform.

Based on your question description we understand that you want to disable the device in Azure.

To perform the device disable you must have the necessary permissions.

If you want to disable the device in Azure, Search for the Microsoft Entra ID

Select the Devices and click on All Devices from the left side blade.

select the checkmark next to the device > Disable in the Azure portal.

Please find the attached document for more information: https://video2.skills-academy.com/en-us/entra/identity/devices/faq

If it was helpful, please click "Upvote" on his post to let us know.

Thank You.
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akinbade abiola 15,225 Reputation points

2024-09-04T22:39:51.47+00:00

There are several reasons why a device could be disabled without admin doing it. It could possibly be as a result of Conditional Access, Security Policies or Inactive Devices Cleanup__.__ If a device becomes non-compliant e.g., missing security patches, outdated OS version entra can enforce policies that disable the device to prevent it from accessing resources.

See: https://video2.skills-academy.com/en-us/troubleshoot/mem/intune/device-management/troubleshoot-device-actions?source=recommendations

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola
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