(VMExtensionProvisioningError) VM has reported a failure when processing extension 'customScript' (publisher 'Microsoft.Azure.Extensions' and type 'customScript'). Error message: 'Enable failed: failed to execute command: command terminated with exit stat

Chris Mesner 5

getting error when trying to run 'az vm extension set' script

(VMExtensionProvisioningError) VM has reported a failure when processing extension 'customScript' (publisher 'Microsoft.Azure.Extensions' and type 'customScript'). Error message: 'Enable failed: failed to execute command: command terminated with exit status=1

This question is related to the following Learning Module

VarunTha 7,730 Reputation points Microsoft Vendor

2024-09-04T22:07:29.28+00:00

Hi Chris Mesner,
Thank you for reaching out to us on the Microsoft Q&A forum.

We are looking into the issue, and we will get back to you soon.
VarunTha 7,730 Reputation points Microsoft Vendor

2024-09-05T16:29:49.6+00:00

Hi Chris Mesner,
Just checking in to see if you had a chance to see my previous answer. Please let me know if it was helpful and don't hesitate to reach out to us if you face any issue.
Thank you.
VarunTha 7,730 Reputation points Microsoft Vendor

2024-09-06T16:36:08.4133333+00:00

Hi Chris Mesner,
Just checking in to see if you had a chance to see my previous answer. Please let me know if it was helpful and don't hesitate to reach out to us if you face any issue.
Thank you.
CODY KONIOR 5 Reputation points

2024-09-07T05:00:42.67+00:00

Also note if you change:
--protected-settings '{"commandToExecute": "./configure-nginx.sh"}

To:
--protected-settings '{"commandToExecute": "sh ./configure-nginx.sh"}

That sample works. I don't know why except it seems like otherwise it's not using the correct shell to run the script?

1 answer

VarunTha 7,730 Reputation points Microsoft Vendor

2024-09-05T08:05:44.0633333+00:00
Hi Chris Mesner,
Thank you for reaching out to us regarding the issue you're experiencing with running the 'az vm extension set' script. I apologize for the continued inconvenience this has caused.

I understand that you're seeing the error message (VMExtensionProvisioningError) VM has reported a failure when processing extension 'customScript' (publisher 'Microsoft.Azure.Extensions' and type 'customScript'). Error message: 'Enable failed: failed to execute command: command terminated with exit status=1.

Before we dive deeper into troubleshooting, I wanted to bring to your attention the sandbox limits. As you're working in a sandbox environment, please double-check your usage quota for sandboxes. There's a daily limit of 20, so if you've reached that limit, you may need to wait a while or reactivate an existing sandbox.

Moving forward, let's go through some basic troubleshooting steps that might help resolve the issue. Could you please try the following:

Sign out and clear your cache, then log back into Learn using your Learn ID credentials.

Try logging in through an incognito or in-private window.

Switch to a different browser (Chrome, Firefox, Edge, etc.) and attempt to log in again.

If none of these steps resolve the issue, I'd be happy to further assist you in troubleshooting the problem. Please let me know the outcome of these steps, and we can proceed from there.

If you have found the answer provided to be helpful, please click on the "Accept answer/Upvote" button so that it is useful for other members in the Microsoft Q&A community.
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Denis 0 Reputation points

2024-09-05T11:34:36.6533333+00:00

This morning, I encountered the same issue while submitting a pipeline job on a dedicated cluster.

The first job was stuck in the "preparing" state for an hour, displaying the following warning:

Desired number of dedicated nodes could not be allocated. The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.. VM has reported a failure when processing extension 'batchNodeExtension' (publisher 'Microsoft.Azure.Extensions' and type 'CustomScript'). Error message: 'Enable failed: processing file downloads failed: failed to download file[0]: failed to download response and write to file: /var/lib/waagent/custom-script/download/1/bootstrap_df.sh: http request failed: Get "https://XXX.westeurope.service.batch.azure.com/agents/cluster/linux-x64/bootstrap_df.sh": EOF'. More information on troubleshooting is available at https://aka.ms/VMExtensionCSELinuxTroubleshoot. { "status": "Failed", "error": { "code": "ResourceDeploymentFailure", "message": "The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.", "details": [ { "code": "VMExtensionProvisioningError", "target": "0", "message": "VM has reported a failure when processing extension 'batchNodeExtension' (publisher 'Microsoft.Azure.Extensions' and type 'CustomScript'). Error message: 'Enable failed: processing file downloads failed: failed to download file[0]: failed to download response and write to file: /var/lib/waagent/custom-script/download/1/bootstrap_df.sh: http request failed: Get "https://XXX.westeurope.service.batch.azure.com/agents/cluster/linux-x64/bootstrap_df.sh": EOF'. More information on troubleshooting is available at https://aka.ms/VMExtensionCSELinuxTroubleshoot. " } ] } }. False

After canceling and resubmitting the job, after 30 seconds it went to failed state with an error:

AzureMLCompute cluster XXX has an error with code AllocationFailed that prevents it from scaling to 1 nodes. Message: Desired number of dedicated nodes could not be allocated. The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.. VM has reported a failure when processing extension 'batchNodeExtension' (publisher 'Microsoft.Azure.Extensions' and type 'CustomScript'). Error message: 'Enable failed: processing file downloads failed: failed to download file[0]: failed to download response and write to file: /var/lib/waagent/custom-script/download/1/bootstrap_df.sh: http request failed: Get "https://XXX.westeurope.service.batch.azure.com/agents/cluster/linux-x64/bootstrap_df.sh": EOF'. More information on troubleshooting is available at https://aka.ms/VMExtensionCSELinuxTroubleshoot.

VarunTha 7,730 Reputation points Microsoft Vendor

2024-09-05T11:50:30.06+00:00

Hi Denis,
Can you please specify the Learn Path/Module that you are going through?

CODY KONIOR 5 Reputation points

2024-09-07T04:55:32.6066667+00:00

I experienced the same issue today. It's not related to your cache, window, or browser. You can see and run the Azure commands fine in the shell; but they result in an error. Manually ssh'ing to the VM, wget'ing the script, and running it works. So this appears to be a problem in the command given.

VarunTha 7,730 Reputation points Microsoft Vendor

2024-09-10T15:59:32.57+00:00

Hi CODY KONIOR, Chris Mesner, Denis
Sorry for the inconvenience. Please try the unit again, it is working fine now as shown:

If you have found the answer provided to be helpful, please click on the "Accept answer/Upvote" button so that it is useful for other members in the Microsoft Q&A community.

CODY KONIOR 5 Reputation points

2024-09-11T02:48:19.72+00:00

Hi VarunTha, I can confirm it works for me now. Any idea what changed???

VarunTha 7,730 Reputation points Microsoft Vendor

2024-09-11T16:28:49.79+00:00

Hi CODY KONIOR,
This was a temporary glitch affecting some accounts, and it has now been resolved.
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(VMExtensionProvisioningError) VM has reported a failure when processing extension 'customScript' (publisher 'Microsoft.Azure.Extensions' and type 'customScript'). Error message: 'Enable failed: failed to execute command: command terminated with exit stat

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