Phone number are not working in Teams

@IniobongNkanga-8038

It sounds like there might be a few potential reasons why your calls are going straight to voicemail in Microsoft Teams. Here are some steps you can take to troubleshoot the issue:

1. Check Call Forwarding Settings:
   • In Teams, click on your profile picture at the top right.
   • Go to Settings > Calls.
   • Ensure that call forwarding and call group settings are not directing calls to voicemail.
2. Do Not Disturb Status:
   • Make sure your status in Teams is not set to Do Not Disturb. This status can send calls directly to voicemail.
   • You can change your status by clicking on your profile picture and selecting the appropriate status (e.g., Available).
3. Teams Application Update:
   • Ensure that your Teams application is up to date. Sometimes, outdated versions can cause unexpected behavior.
   • You can check for updates by clicking your profile picture, selecting Check for updates.
4. Check Voicemail Settings:
   • Go to Settings > Calls.
   • Check your voicemail settings to ensure that they are set up correctly and are not too restrictive.
5. Check Network and Permissions:
   • Ensure you have a stable network connection.
   • Verify that Teams has the necessary permissions on your device, especially for accessing the microphone and making calls.

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