Request for Removal of Two-Factor Authentication

Dear Microsoft Support Team,

I hope this message finds you well. I am writing to request assistance with the removal of two-factor authentication from my Microsoft account. I was able to set up the authenticator before, but I did not save the necessary recovery codes as I was not yet familiar with how to use the application at that time. Unfortunately, I now no longer have access to the code required to disable the authentication process, and I am unable to access the authenticator app that was linked to my account.

When I attempt to access my account settings, I am prompted to enter a code, but I do not have one available. The administrator of my account granted me access to set up the authentication, but I am currently unable to proceed. I kindly ask if it would be possible to remove the two-factor authentication from my account or provide guidance on how I can regain access, as I would like to set up the authenticator on my phone again.

Please let me know if any additional information or verification is required on my end to proceed with this request.

Sincerely,
Angela