Unable to setup MFA for a cloud PC user

Pranav Satija 0 Reputation points
2024-09-05T13:04:52.8833333+00:00

Hi Team,

I'm trying to setup MFA for a cloud PC user but getting a error - Unable to add Phone number. - Phone number cannot be enabled for SMS sign-in because the number is not unique in this tenant. Can you advise how to find the number in tenant which is already in use? Is there a user report which can be generated which is dump of MFA numbers for all user in tenant?

Windows 365 Enterprise
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  1. Crystal-MSFT 48,576 Reputation points Microsoft Vendor
    2024-09-06T02:00:38.0833333+00:00

    @Pranav Satija, Thanks for posting in Q&A. Based on my researching, I find a link describe the following commands to get the Phone number information:

    Get-MgUser -All:$true -PipelineVariable user | ForEach-Object {    Get-MgUserAuthenticationPhoneMethod -UserId $user.UserPrincipalName |        Select-Object @{ N='UserPrincipalName'; E={ $user.UserPrincipalName }}, ID, PhoneNumber, PhoneType}

    You can try it. Hope the above command can help.

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