Hello,
Here are a few steps you can try to resolve the issue:
Check App Permissions: Ensure that the apps you’re using for calls have permission to access your microphone. Go to Settings > Privacy > Microphone and make sure Let apps access your microphone is turned on.
Update Drivers: Make sure your audio drivers are up to date. You can do this through Device Manager by right clicking your microphone device and selecting Update driver.
Run Troubleshooter: Use the built-in troubleshooter. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, then select Recording Audio and run the troubleshooter.
External Factors: Ensure there are no obstructions or dirt on the microphone. Sometimes, a protective case or dust can block the microphone.
Best Regards,
Hania Lian
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