2,254 questions
My login email has stopped working on Azure Portal
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David B
20
Reputation points
I am trying to log on to the Azure portal but I'm getting a message saying that "This username MAY be incorrect. Make sure you typed it correctly or contact your admin." I am the admin, I contacted myself, and advised myself to open this ticket, I don't know why it would say "MAY" and not even pass me to the password screen.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 89%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Harshitha Eligeti 75 Reputation points Microsoft Vendor2024-09-10T15:56:15.6266667+00:00 Hi @David B
Thank you for sharing this on Microsoft Q&A.
Verify the Username: Double-check for any errors.
Ensure that the username is spelled correctly. Even a small typo or a misplaced character can lead to an error.
Use InPrivate or Private Browsing Mode:Try logging in using the browser's private or incognito mode, to eradicate the error.
Login by specifiying the tenantID or domain name.
I recommend manually specifying your tenant by using either the tenant ID or domain name in the URL:
https://portal.azure.com/<tenantID>
https://portal.azure.com/<domain.onmicrosoft.com>
Note: Be sure to replace <tenantID> and <domain.onmicrosoft.com> with your actual tenant ID or domain name.
I Hope this resolves your issue. If not, please provide a screenshot of the error for further assistance.
If you have any further questions or need additional assistance with setting this up, please let us know! We’re happy to help.
Regards,
Harshitha Eligeti.
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Harshitha Eligeti 75 Reputation points Microsoft Vendor
2024-09-12T05:21:28.2733333+00:00 Hello @David B
Following up to see if the above comment was helpful. If it answered your question, please click "Accept Answer" and indicate "Yes" if the answer was helpful. If you have any further questions, feel free to let us know.
Thank you!
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Harshitha Eligeti 75 Reputation points Microsoft Vendor
2024-09-16T10:16:34.8866667+00:00 Hello @David B
Following up to see if the above comment was helpful. If it answered your question, please click "Accept Answer" and indicate "Yes" if the answer was helpful. If you have any further questions, feel free to let us know.
Thank you!
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