How do I DISENGAGE from AzureAD when it was activated in error?

WilliamBloomer-8274 0

Our company's Microsoft 365 Business Premium Educational Foundation Nonprofit Portal license includes many bells and whistles, most of which we don't use. AzureAD is one of those. Recently, I had to replace my workstation computer. I work remotely and do not hardwire into the network (Florida to Tennessee would take a LONG wire). When I installed our company's licensed version of the software, it decided it was going to activate AzureAD. I don't remember being given a choice in the matter.
The problem is, the association with Azure is conflicting with the automatic backup scheduling for QuickBooks, i.e., I can't run any. I believe it is because QB requires the underlying user name [c:\users\MyName]; but when I run the 'whoami' command it returns 'azuread\MyName'.

I have never used AzureAD in the past, so any poke-it-with-a-stick attempts at dealing with the issue would probably end disastrously. How do I remove the association with AzureAD without destroying the information that is already there?

1 answer

Raja Pothuraju 7,990 Reputation points Microsoft Vendor

2024-09-18T22:30:19.7233333+00:00

Hello @WilliamBloomer-8274,

Thank you for posting your query on Microsoft Q&A.

Based on your description, I understand that you are looking to unjoin the device from Entra ID so that you can enable automatic backup for QuickBooks.

To unjoin pure Microsoft Entra joined devices, make sure you have an offline local administrator account or create one. You can't sign in with any Microsoft Entra user credentials. Next, go to Settings > Accounts > Access Work or School. Select your account and select Disconnect. Follow the prompts and provide the local administrator credentials when prompted. Reboot the device to finish the unjoin process.

How do I unjoin a Microsoft Entra joined device locally on the device?

For more details, including screenshots, you can refer to the blog post below:

How to Unjoin a Windows 10/11 Device from Entra ID

Unjoining the device will not delete any files from your device. All files stored in the Downloads, Documents, Desktop, or Pictures folders will remain available under Local Disk (C:) > Users > [Your Username] (e.g., C:\Users\Myname).

I hope this information is helpful. Please feel free to reach out if you have any further questions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Thanks,
Raja Pothuraju.
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Raja Pothuraju 7,990 Reputation points Microsoft Vendor

2024-09-23T12:16:30.5933333+00:00

Hello @WilliamBloomer-8274,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

WilliamBloomer-8274 0 Reputation points

2024-09-23T15:53:51.3666667+00:00

Hi! Life has been busy, and I have not yet had the opportunity to apply your suggestion. Looks fairly straight-forward, but I'm still trying to find hours during my workday to accomplish it. Hopefully - tomorrow or Wednesday.

Raja Pothuraju 7,990 Reputation points Microsoft Vendor

2024-09-24T19:38:38.58+00:00

Hello @WilliamBloomer-8274,

Thank you for your response.

I can understand that, take your time and let me know if you need any additional information. I am happy to assist you.

Thanks,
Raja Pothuraju.

WilliamBloomer-8274 0 Reputation points

2024-09-25T14:48:02.2+00:00

I seem to be unable to create the "local user" account. I get to the point of entering a new user name and password - but then the "NEXT" button stays gray and stops. Any suggestions would be welcome, but I'll be waiting until Hurricane Helene has passed by to continue working on this issue.

Raja Pothuraju 7,990 Reputation points Microsoft Vendor

2024-09-25T15:44:22.2066667+00:00

Hello @WilliamBloomer-8274,

Thank you for your response.

It seems that you're trying to create a new local user account, but after entering the username and password, the "Next" button became greyed out. Please follow the steps below to create a new local account with administrator rights on your device.

Steps to Add a Local User Account:

In the Settings app on your Windows device, select Accounts > Other user

Under Add other user, select Add account

Enter the account information for this person to sign in:

If the person you're adding already has a Microsoft account, enter the email address.

If the person you're adding doesn't have a Microsoft account, you can use their email address to create one. Enter the email address that person uses most frequently and select Sign up for a new email address.

If you select the option I don't have this person's sign-in information, you can sign up for a new email address and create a new Microsoft account. If you want to create a local account, select the option Add a user without a Microsoft account.

Please refer the below screenshots where I added local account on my device.

Click on Add account.

On the pop-up window click on "I don't have this person's sign-in information".

Now click on "Add a user without a Microsoft account"

Fill in the required information, making sure the password meets the necessary complexity requirements.

Once the local account is created: Change the account type to Administrator by selecting Change account type and choosing Administrator from the options.

When you disconnect your work account, use these credentials to log in to your device after unjoining it from Entra.

If you're still stuck on this, you can feel free to send me an email at AzCommunity@microsoft.com referencing this issue with a subject line "ATTN:pothurajur" include a link to the current thread.

I hope this information is helpful. Please feel free to reach out if you have any further questions.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Thanks,
Raja Pothuraju.

Raja Pothuraju 7,990 Reputation points Microsoft Vendor

2024-09-26T14:02:46.7733333+00:00

Hello @WilliamBloomer-8274,Following up to see if the below suggestion was helpful. And, if you have any further query do let us know.

Raja Pothuraju 7,990 Reputation points Microsoft Vendor

2024-09-30T11:00:38.7933333+00:00

Hello @WilliamBloomer-8274,

Following up to see if the below suggestion was helpful. And, if you have any further query do let us know.

WilliamBloomer-8274 0 Reputation points

2024-09-30T18:44:46.63+00:00

Thanks for the faithfulness in following up. My workload in the last couple of weeks has been significantly increase, and I know I'll be tied up preparing Payrolls tomorrow and Wednesday. Hopefully Thursday?

Raja Pothuraju 7,990 Reputation points Microsoft Vendor

2024-10-01T20:40:57.6166667+00:00

Hello @WilliamBloomer-8274,

No worries. Please let me know if you still struck on anything while following the steps mentioned above. So that I can share additional information with you if it is required.

Thanks,
Raja Pothuraju.

Raja Pothuraju 7,990 Reputation points Microsoft Vendor

2024-10-07T23:50:00.2633333+00:00

Hello @WilliamBloomer-8274,Following up to see if the above suggestion was helpful. And, if you have any further query do let us know.

Raja Pothuraju 7,990 Reputation points Microsoft Vendor

2024-10-10T23:01:01.9166667+00:00

Hello @WilliamBloomer-8274,

Following up to see if the above suggestion was helpful. And, if you have any further query do let us know.
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How do I DISENGAGE from AzureAD when it was activated in error?

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