AD Connect Sync not autoupdating

Daniel Grønnemose 0 Reputation points
2024-09-13T06:36:31.82+00:00

Hi,

We have an issue with our AD Cloud Connect - not autoupdating. Autoupdating has been enabled but nothing happens and the version of AD Cloud Connect is 2.2.8.0 - can we force it to upgrade to a newer version?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. akinbade abiola 15,375 Reputation points
    2024-09-13T17:17:17.2733333+00:00

    Yes, You can simply download a newer version and update accordingly. Ensure that the Connect server has sufficient permissions to download updates.

    Check the permissions here: https://video2.skills-academy.com/en-us/entra/identity/hybrid/connect/reference-connect-accounts-permissions

    You can also check events viewer logs to ensure no error is logged that is preventing the upgrade. See Applications and Services Logs > Microsoft > Entra ID Connect

    If the above information was useful, please remember to Mark "Accept Answer" and 'Upvote'

    Regards,

    Abiola

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  2. Daniel Grønnemose 0 Reputation points
    2024-09-18T10:52:08.5233333+00:00

    I would prefer to keep it on the version already installed, as we have two servers - one for failover and I would need to upgrade both then, to ensure equal versions.

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