My Microsoft Athenticator app shows a notification , however there are even after the notifications are read the notification mark does not go ? what could be the problem ?

Hello @Dharmesh Mehta,

Thank you for posting your query on Microsoft Q&A.

I see from your screenshot that your iOS is up-to-date with version 18.0. I’d like to know if the unread notification badge appeared after the update. Also, please check if your Microsoft Authenticator app is updated to the latest version.

This unusual behavior doesn’t have a clear explanation at the moment, but we’ll explore all possibilities to investigate the issue.

Try logging into an application that requires MFA. When the MFA notification pops up, complete it and see if that resolves the unread notification badge on the app icon.

Additionally, please log in to https://account.microsoft.com/ with your Microsoft account (the personal account used for your MS Authenticator backup) using a browser other than Safari on the same device and see if that fixes the issue.

Please let me know if any of these step's help resolve your issue. If not, feel free to comment further.

Thanks,
Raja Pothuraju.