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Doug 0 Reputation points
2024-09-13T17:19:19.9566667+00:00

Hi,

I have recently started to experence a major problem using the Apps assaciated with Obe Drive.

Whilst they seem to operate as usual running trough Chrome I am unable to any files on OneDrive using the standalone apps.

I have tried many solutions already mentioned even going as far as unistalling the reinstalling One Drive.

Signing out then back in was to no avail either.

I look forward to your help resolving this error.
Regards,

Doug

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Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Word
A family of Microsoft word processing software products for creating web, email, and print documents.
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OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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  1. Stefan Blom 2,261 Reputation points MVP
    2024-09-14T13:09:08.81+00:00

    Which operating system are you running?

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  2. Emi Zhang-MSFT 24,676 Reputation points Microsoft Vendor
    2024-09-16T02:17:13.9433333+00:00

    Hi,

    Do you have a VPN enabled?

    You can also try these methods:

    1. Clear your browser cache: If you're accessing OneDrive through a web browser, clearing your browser cache might help.
    2. Check for updates: Make sure your OneDrive app is up to date. You can check for updates in the app store or through your system settings.
    3. Reset OneDrive: You can reset the OneDrive app to its default settings: https://support.microsoft.com/en-us/office/reset-onedrive-34701e00-bf7b-42db-b960-84905399050c

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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