Microsoft Teams
A Microsoft customizable chat-based workspace.
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How can I resolve the "InvalidAuthenticationToken" error due to an improperly formatted JWT with too many dots when calling the graph api after sme time it start working normally
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 37%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
LOKESH K
0
Reputation points
Hi everyone,
I'm encountering an issue with fetching chats from [API/Service Name]. When I attempt to call the API, I receive the following for message
Error fetching chats:
It seems that the JWT token is not correctly formatted, with more dots than allowed. This issue seems to resolve itself intermittently. Note that it start working fine after the some time it start working normally
Can someone help me understand why this error occurs and how to fix it? Any insights on ensuring the token is correctly formatted or any best practices for handling JWT tokens would be greatly appreciated.
Thank you!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robin Sheng-MSFT 2,725 Reputation points Microsoft Vendor2024-09-16T02:38:32.1433333+00:00 Hi @LOKESH K
Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope. Thanks for your understanding and patience.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
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