how to troubleshoot manual side-loading error on macOS

Wim Decorte 5 Reputation points
2024-09-16T13:40:28.08+00:00

I'm following the example from

https://video2.skills-academy.com/en-us/office/dev/add-ins/quickstarts/outlook-quickstart-yo

in VS Code the project starts fine, both with

npm start

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or with

npm run dev-server

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No compiling errors reported. The "npm start" error is expected since automatic side-loading is not supported on macOS.

When I follow the manual loading instructions and select the manifest from my machine, I get a error but it gives no clues as to what could be wrong.

Are there any logs I can turn to? How does one begin to troubleshoot this?

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Outlook
Outlook
A family of Microsoft email and calendar products.
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Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Wim Decorte 5 Reputation points
    2024-09-16T15:39:29.8966667+00:00

    I'd still like an answer on whether there are logs or output that can be used.

    Discovered that I could run "npm run validate" and that revealed some manifest issues that didn't surface through "npm start" or "npm run dev-server". After fixing the manifest issues the manual load worked.

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  2. Jayce Yang-MSFT 1,486 Reputation points Microsoft Vendor
    2024-09-17T02:45:53.6433333+00:00

    Great to know that the issue has already been resolved and thanks for sharing the solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept" the answer : ) 

    Issue Symptom:

    Cannot install a custom add-in for Outlook on macOS

     

    Resolution:

    Discovered "npm run validate" can run and that revealed some manifest issues that didn't surface through "npm start" or "npm run dev-server". After fixing the manifest issues the manual load worked. 

     

    Your question:

    Based on my experience, the only related log we can check is Outlook application event log

     

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