Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,449 questions
Problem Connecting a device to Entra ID
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Reputation points
Hello. I am trying to connect a device (laptop) to my domain, say xxx.com. I am logged into my device using a personal microsoft hotmail account. I have followed the instructions detailed in:
https://support.microsoft.com/en-us/account-billing/register-your-personal-device-on-your-work-or-school-network-8803dd61-a613-45e3-ae6c-bd1ab25bf8a8
and I see the device in the Entra ID device list as "unmanaged" and "registered". On my device, under Settings - Accounts - Access work or school, I see it connected to the xxx domain. However, when I try to switch user and log in using my domain credentials (email + password), I get the error "user name or password in correct". Under log-in logs of Azure, there are no failed attempts for Windows log-on.
Please help. Thank you.
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