Conditional Access, + New policy greyed out

james wang 0 Reputation points
2024-09-17T08:14:17.5833333+00:00

Hi All,

Trying to setup multifactor authentication following
https://video2.skills-academy.com/en-gb/entra/identity/authentication/tutorial-enable-azure-mfa

However, "+ New policy" greyed out and not clickable.

Please help. Thanks

Microsoft Entra
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2 answers

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  1. James Hamil 25,396 Reputation points Microsoft Employee
    2024-09-18T19:09:45.6233333+00:00

    Hi @james wang , have you checked that all prerequisites?


  2. james wang 0 Reputation points
    2024-09-19T11:40:26.2033333+00:00

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