Microsoft API timeouts for SSO requests from 3rd party website

Miles 0 Reputation points
2024-09-18T10:43:29.4533333+00:00

HI MS community,

Many of my team and clients are having issues logging into Broadcom/VMWare's VCO SDWAN orchestrators ,which use MS SSO services via login.microsoftonline.com. It times out more often than not.

Broadcom are saying this is a known Microsoft API issue and Microsoft must be engaged to resolve, but we have another website with similar SSO setup that is not having these issues & many of our clients use their own MS Azure tenancies in different regions, so no common set of virtual machines here.

We have seen via https://graph.microsoft.com/ an event: "

"code":"InvalidAuthenticationToken","message":"Access token is empty.","innerError"

"

Is there a known MS API issue related to SSO authentication services? I cannot find anything online.

Appreciate any help on this.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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