TEAMS Classnotebook error

m-y 0 Reputation points
2024-09-18T11:56:29.7966667+00:00

When I tried to distribute documents to students using the Class Notebook feature in Teams, the documents could be opened, but the Class Notebook tab doesn't appear and I cannnot destribute. Yesterday, it worked.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 52,031 Reputation points Microsoft Vendor
    2024-09-19T08:58:17.7866667+00:00

    @m-y

    It sounds frustrating when a feature suddenly stops working as expected. Here are a few troubleshooting steps you can try to resolve the issue with the Class Notebook in Microsoft Teams:

    1. Refresh the Page or App:
    • Sometimes, simply refreshing the page (if you're using Teams in a browser) or restarting the Teams app can resolve temporary glitches.
    1. Check Internet Connection:
    • Make sure your internet connection is stable and working properly.
    1. Update Teams:
    • Ensure that you have the latest version of Microsoft Teams. If not, update the app to the latest version.
    1. Clear Cache:
    • If you're using the Teams desktop app, try clearing the cache by following these steps:
    1. Fully quit Microsoft Teams.
    2. Navigate to %appdata%\Microsoft\Teams in File Explorer.
    3. Delete the contents of the folders Cache, Code Cache, and GPUCache. 4. Restart Microsoft Teams.

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