two factor authentication / app issue / work email / Auth. App doesnt receive code

Hemo Najem 5 Reputation points
2024-09-19T11:01:45.1666667+00:00

My work account requires two-factor authentication (2FA), which I have enabled on the Microsoft Authenticator app. However, when I attempt to sign in, the system prompts me to enter a code from the app. Unfortunately, the app does not display any code, and as a result, I am currently locked out of my account.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,647 questions
{count} vote

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.