sound no longer playing from browser

Hello,

Here are some methods you can try:

1. Switch Output Devices:
   • Go to Settings > System > Sound.
   • Under “Output”, ensure the correct audio device is selected. Sometimes audio might be routed to a different device like Bluetooth speakers.
2. Update Audio Drivers:
   • Press Windows + X and select “Device Manager”.
   • Expand “Sound, video, and game controllers”.
   • Right-click your audio device and select “Update driver”.
3. Disable Browser Extensions: Extensions can sometimes interfere with sound. Disable them temporarily to see if that resolves the issue.
   • In Chrome: Go to Menu > More tools > Extensions.
   • In Edge: Go to Menu > Extensions.
4. Clear Browser Cache and Cookies:
   • In Chrome: Go to Menu > More tools > Clear browsing data.
   • In Edge: Go to Menu > Settings > Privacy, search, and services > Clear browsing data.

Best Regards,

Hania Lian

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Refer suggestions in this community guide, see if they helps:

https://answers.microsoft.com/en-us/windows/forum/all/troubleshooting-audio-problems-in-windows-11/bbbb9d6e-a7c8-46e0-8fcf-cf1f5ffd458a