How long should Identity Validation take?

John Horvath 0 Reputation points
2024-10-01T19:20:31.6566667+00:00

I was wondering if you could help me, I’ve been trying to get the Trusted Signing platform setup and running, but my Organization Identity Validation has been stuck in progress for over a week.

 

Would you be able to provide any insight into what might be holding the process up? We need to start signing our mobile applications and installers.

 

I did receive an email verification, and successfully verified my e-mail address, but after that nothing has changed.

Azure Trusted Signing
Azure Trusted Signing
Trusted Signing is a Microsoft fully managed, end-to-end signing solution that simplifies the certificate signing process and helps partner developers more easily build and distribute applications.
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  1. Givary-MSFT 32,581 Reputation points Microsoft Employee
    2024-10-07T03:22:23.99+00:00

    @John Horvath Apologies for the delayed response, as per our documentation processing time for identity validation takes - from 1 to 7 business days (possibly longer if we need to request more documentation from you).

    https://video2.skills-academy.com/en-us/azure/trusted-signing/quickstart?tabs=registerrp-portal%2Caccount-portal%2Ccertificateprofile-portal%2Cdeleteresources-portal#:~:text=at%20any%20time.-,Processing%20time,-Processing%20your%20identity

    If the status is still the same, please help us with the identity validation id to review your request and revert back.

    Let me know if you have any further questions, feel free to post back.

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