If I lost my QR code in Authenticator to sign in to my Entra Admin center, how can I get it back?

Doni Ivanov 0 Reputation points
2024-10-03T03:47:32.4433333+00:00

Hello, I deleted my Authenticator app and reinstalled it because I thought it would remove a stuck badge, but it turns out it's a known bug that won't get fixed that way, only through a subsequent push...

Anyway, now the Authenticator app is asking me to reinstate the QR code for my Entra ID access ("Action required") but I can't seem to find that QR code the normal way. If I want to log in to the Entra Admin site it's asking me to 2FA, so you can see now I am in a catch 22. Can someone please let me know how to redo my 2FA? I was somehow able to reinstate my azure account in the Authenticator but I can't find the trick for the Entra part!

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,786 questions
Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
2,869 questions
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