Troubleshooting missing metrics logs in Azure Log Analytics workspace

Anveshreddy Nimmala 3,545 Reputation points Microsoft Vendor
2024-10-04T07:17:26.6766667+00:00

I cannot find the metrics logs in my Log Analytics workspace despite configuring the diagnostic settings to store all logs. Where should I look to find these logs?

PS - Based on common issues that we have seen from customers and other sources, we are posting these questions to help the Azure community.

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  1. SUNOJ KUMAR YELURU 14,051 Reputation points MVP
    2024-10-04T07:52:49.67+00:00

    Hello @Anveshreddy Nimmala

    To troubleshoot the issue of missing metrics logs in your Azure Log Analytics workspace, follow these steps:

    Step 1: Verify Diagnostic Settings Configuration

    • Ensure that the diagnostic settings are correctly configured to send the desired logs to your Log Analytics workspace.
    • Navigate to the Azure portal, go to the resource for which you want to collect logs, and check the diagnostic settings.
    • Confirm that the correct categories (e.g., Metrics, Activity Logs) are selected and that the destination is set to your Log Analytics workspace.

    Step 2: Check Log Analytics Workspace Configuration

    • Verify that the Log Analytics workspace is properly set up and connected to the resource.
    • Ensure that the workspace is not experiencing any connectivity issues or restrictions that might prevent logs from being ingested.

    Step 3: Review Access and Permissions

    • Check that you have the necessary permissions to view the logs in the Log Analytics workspace.
    • Ensure that the resource sending logs and the Log Analytics workspace are within the same Azure subscription or have appropriate cross-subscription permissions.

    Step 4: Use Azure Monitor Logs

    • Use Azure Monitor Logs to query and search for the logs.
    • Go to the Azure portal, navigate to your Log Analytics workspace, and use the "Logs" section to run queries.
    • Use a query like AzureDiagnostics | where Category == "Metrics" to search for metrics logs.

    Step 5: Check for Delays or Data Retention Issues

    • Be aware that there might be a delay in log ingestion. Wait for some time and check again.
    • Verify the data retention settings in your Log Analytics workspace to ensure logs are not being deleted prematurely.

    If this answers your query, do click Accept Answer and Up-Vote for the same. And, if you have any further query do let us know.

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