Reinstalled android app and lost all 2FA accounts

Hitesh Sharma 0 Reputation points
2024-10-05T18:40:38.0266667+00:00

I recently uninstalled and reinstalled my Microsoft Authenticator app on Android (Pixel 7 Pro) which had about 10 accounts setup (just one of them microsoft account, all others were third party like MEGA, Linkedin, etc.). After reinstalling, I have lost access to all of them and none of them are visible now on my screen.

My cloud backup was turned on, if that helps. Can I restore access to all of those accounts?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. BryceSor 240 Reputation points
    2024-10-06T06:03:26.8066667+00:00

    Once you have installed Authenticator app do you see the "begin recovery" use that before signing in, then once that starts it will ask for the email you first used when setting it up. https://support.microsoft.com/en-us/account-billing/restore-account-credentials-from-microsoft-authenticator-ce53096e-1e1c-4840-9e32-1618bc33cd43

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