SCSM No offering found

Moonlight 176 Reputation points
2020-12-26T22:29:22.297+00:00

Hello

I just installed scsm 2019 fresh installation , I have created integration with SCO

i tried to create service offering for create AD but i cannot see the service offering on my portal , i have tested by Admin account.

51305-sm.jpg

I follow the below link .
https://iadwan.wordpress.com/2015/03/10/automate-user-creation-with-orchestrator-and-service-manager-2012-r2-and-create-service-offer/

can anyone rectify what is missing

Service Manager
Service Manager
A family of System Center products for managing incidents and problems.
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  1. Andreas Baumgarten 109.1K Reputation points MVP
    2020-12-26T23:02:50.937+00:00

    You have to create a Service Offering and publish this.

    51372-publishedso.jpg

    You have to create a Request Offering, add this Request Offering to the created Service Offering and publish the Request Offering as well.

    51373-publishedro.jpg

    51226-rotoso.jpg

    If you login to the Self Service Portal as a SCSM Admin you should see the "Service Offering" in the "Service Catalog" section.

    51306-servicecatalog.jpg

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

    1 person found this answer helpful.

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