Microsoft Entra Connect Sync fails to login

Marcin Norek 5 Reputation points
2024-11-04T06:00:48.2366667+00:00

I'm trying to update Microsoft Azure AD Connect from 2.3.20.0 to 2.4.21.0. During the update process when trying to login I'm being redirected to a login window, account credentials are selected, MFA entered correctly - and the login screen changes to Keep your account secure / Update your browser.

The problem is according to Edge it is up to date.

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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Marcin Norek 5 Reputation points
    2024-11-04T10:32:44.68+00:00

    The message is misleading. After fiddling with 2FA it finally worked.

    1 person found this answer helpful.
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  2. Raja Pothuraju 7,365 Reputation points Microsoft Vendor
    2024-11-05T02:55:35.71+00:00

    Hello @Marcin Norek,

    I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

    Issue: Microsoft Entra Connect Sync fails to login

    Solution: Resolved by @Marcin Norek.

    After fiddling with 2FA it finally worked.

    If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

    Thanks,
    Raja Pothuraju.

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