A past employee Entra ID Account was correctly deleted from our subscription, but I still can see their certification being tracked in the Microsoft Partner Center

Samuele Conti 0 Reputation points
2024-11-07T08:00:21.6766667+00:00

Hi,

coming here following the suggestion from a precedent post of mine in the wrong forum (https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_link-mcp_mpn/an-employee-entra-id-account-was-deleted-from/f393e64e-37c4-4ed0-becb-65237fd0ab51).

To keep things short, an employee of our company had linked their MS Learn account to our Partner Center, following standard MS procedures. A couple of months ago, they have left the company and their company Entra ID profile was correctly deleted, but their MS Learn was not unlinked from the Partner Center.

As of now, I still can see their certification being listed under one of the "Skilling" section inside the MS Partner Center: how can we address this? Is the deletion of their company Entra ID really not sufficient?

Thanks!

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
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  1. akinbade abiola 18,305 Reputation points
    2024-11-08T08:06:59.1666667+00:00

    Their certifications contribute to your company’s skilling metrics. So even after being deleted it may still appear.

    I would recommend you reach out to  Microsoft Partner Support for assistance.

    Sign in to Partner Center with your administrator account and create a ticket.

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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