I lose my microsoft authenticator account. and forget the QR code

Mark wang 1 Reputation point
2021-01-09T03:51:16.817+00:00

I lose my microsoft authenticator account. and forget the QR code. then now I can not sign in by this app. so whether can cancel my account bind with authenticator

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Jeevan-MSFT 81 Reputation points Microsoft Employee
    2021-01-18T09:39:17.727+00:00

    Hi Mark,

    Recover your Microsoft account with the help of this guide ( https://support.microsoft.com/en-us/account-billing/reset-or-recover-your-microsoft-account-b19c02d1-a782-dee6-93c3-dc8113b20c42) and then you should be able to login to authenticator again.

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