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I became certified in four different Microsoft applications when i was in school (word, powerpoint, excel, onenote) and i am unable to access these certifications because when i try to log in and download them, it says my microsoft account does not exist and to either enter a new one, or to create one. I would love to add these certificates to my portfolio, can someone please help me access them?
Hi,
Q&A currently supports the products listed in right-hand pane (more to be added later on).
You can reach the experts in the dedicated Microsoft Certification forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum
(please don't forget to mark helpful replies as answer)
Best regards,
Leon
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You can work through these ones.
https://support.microsoft.com/en-us/help/13811
https://support.microsoft.com/en-us/hub/4294457/microsoft-account-help
or also chat online with account support here.
https://support.microsoft.com/en-us/contact/virtual-agent
(please don't forget to mark helpful replies as answer)