HP printer IP address setting is very slow after domain join

Sơn Phan 21 Reputation points
2021-01-23T07:47:57.683+00:00

Dear all.
Have a good day.
I am having 1 problem as follows.Our computer, after domain join is completed, when setting up the IP address of the HP printer through HP universal PCL 6 is very slow, as soon as the IP address is entered, the machine hangs, must be around 15- It takes 30 minutes to find the IP address, although the IP address this printer is pinged is OK.We manually assigned IP also suffered a similar situation.After finding the printer's IP address, the driver installation progress also takes a lot of time, having the computer installed for up to 2 hours to complete.Previously, each HP printer only installed about 2 minutes to complete.This error occurs only after the computer joined the domain, we are suspecting that the GPO was causing the above error, but we don't know which item it is in this.Please help me, thank you very much!

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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  1. Eleven Yu (Shanghai Wicresoft Co,.Ltd.) 10,756 Reputation points Microsoft Vendor
    2021-01-25T06:07:03.667+00:00

    Hi,

    You can run "gpresult /h c:\gpo.html" to export the GPO report and check the configured GPO.

    And are the printer and the computer in the same subnet?

    Thanks,

    Eleven

    If the Answer is helpful, please click "Accept Answer" and upvote it. Thanks.

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  1. Sơn Phan 21 Reputation points
    2021-01-26T04:06:50.043+00:00

    Hello, thank you for your support.
    I would like to answer as follows: the time before and now the Subnetmask between the printer and the computer is always different, previously assigned the printer's IP normally, no slowdown or hang, now all computers are looking for it doesn't respond to the printer's IP address.
    Thanks.

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