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I have replaced my iPhone, and now when I try to log in and recover the Authenticator app I just repeatedly get the service is not available at the moment, please try again later.
I have tried logging into my account directly and not recovering but the same error…
This is very frustrating, any ideas on how to resolve?
Mark
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 84%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Same problem.. iPhone 12 with iOS 14.5 beta 1
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Hi,
I had this exact issue, although no where online is this being discussed.
The way I got it to work, is to just keep trying to add the account in recovery, and after 30-40 tries it just worked, I have no clue why, but just keep trying.
iPhone 12 Pro Max on iOS 14.5 Beta 1
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 34%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Same Problem
I've tried what SamK has suggested but no luck...
Hi
I tried SamK's suggestion too, and also no luck.
I have given in and manually recovered all of my accounts... absolute nightmare...
I do wonder if this is an issue related to iOS14.5 beta as i think we are all on this build?
Mark
A colleague replaced his phone on IOS 14.4 and no issues, Azimul confirmed IOS 14.5 Beta doesnt ahve the issue so i am not convinced it is an IOS 14.5 Beta 1 issue, that should now be resolved.
Mark
Well.. it was the problem of iOS 14.5 beta 1.. today’s dev beta 2 fixed the issue for me. Update to iOS 14.5 beta 2