Idle Timeout

JohnW66 1 Reputation point
2021-02-17T13:44:44.5+00:00

We have an issue with Oracle SQL timing out. Our database resides on an Azure VM behind an Azure WAF.

Our Idle Timeout is set to 4.

Would it be worth amending our Idle Timeout to around 10-15 minutes.

Also, on amending the timeout will the VM require a reboot. Or can this be adjusted without affecting users connections?

Thanking you in advance for your help and advice.

Azure Firewall
Azure Firewall
An Azure network security service that is used to protect Azure Virtual Network resources.
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  1. SaiKishor-MSFT 17,216 Reputation points
    2021-02-23T07:53:30.54+00:00

    @JohnW66 Just to confirm, are you using WAF with App GW? If so, it is a good idea to increase the idle timeout value if you are facing timeout issues. VMs don't require reboot in this process. Please let us know if you have any further questions/concerns and we will be glad to assist. Thank you!

    Here is a document which explains how to troubleshoot some common error with Application Gateway such as Request Timeout.

    Please do not forget to "Accept the answer" wherever the information provided helps you to help others in the community.