Nao reconhecimento de pagamento de assinatura

Mellina 1 Reputation point
2021-02-23T16:14:32.49+00:00

Bom dia, Já paguei a assinatura e nos programas continua constando que está com problema de pagamento direcionando para cá, podem verificar, por favor. Obrigada,

Azure Lab Services
Azure Lab Services
An Azure service that is used to set up labs for classrooms, trials, development and testing, and other scenarios.
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  1. Anonymous
    2021-02-23T16:38:21.847+00:00

    QnA forums are currently English only. I'd try asking for help over here in dedicated forums.
    https://social.msdn.microsoft.com/Forums/pt-BR/home?category=windowsazurept

    --please don't forget to Accept as answer if the reply is helpful--

    1 person found this answer helpful.
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  2. Samara Soucy - MSFT 5,051 Reputation points
    2021-02-24T18:04:14.257+00:00

    Hello,

    I'm not entirely sure, but from what I understand you are having an issue with billing. Those issues are3 best handled by our support team. If you do not already have a support contract with us I can enable your account for one-time free support. Please email the following to AzCommunity@microsoft.com and we'll get back to you promptly:

    • Your Subscription ID (this can be found by searching for "Subscriptions" in the portal)
    • A link to this thread so we can validate and expedite the request
    • The person you were working with (Samara Soucy)

    That would look something like this:

    "I was working with Samara Soucy on a billing issue with lab services"

    Forum Link:
    https://video2.skills-academy.com/en-us/answers/questions

    Subscription ID:
    aaaaaa-bbbb-cccc-1111-222222222222

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