Azure Kinect Viewer: failed to start device

Cao, Yu 6 Reputation points
2021-03-08T03:22:57.54+00:00

Hi,
I can't start my device by using Azure Kinect Viewer, and there are many error messages from the log deck. Please help me! It's my first time to start the Azure Kinect.75243-akviewer.png

Azure Kinect DK
Azure Kinect DK
A Microsoft developer kit and peripheral device with advanced artificial intelligence sensors for sophisticated computer vision and speech models.
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  1. QuantumCache 20,266 Reputation points
    2021-03-08T16:28:18.277+00:00

    Hello @Cao, Yu I think you came across the below section?
    If problem persists, collect logs and file feedback on this page:microsoft/Azure-Kinect-Sensor-SDK

    Azure Kinect Viewer fails to open

    75514-image.png

    If the response is helpful, please click "Accept Answer" and upvote it.


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