Intune App Protection Policy "Send org data to other apps = Policy managed apps with Open-In/Share Filtering" Not Working

Nathan 1 Reputation point
2021-03-09T18:29:53.563+00:00

Hello -

We have an Intune APP for O365 - Platform is iOS/iPadOS. It's targeted to unmanaged and managed device types. The policy applies to the following:

76003-image.png

We have Data Protection applied as well, with the following settings:

75916-appdataprotectiono365.png

We have another APP separate from this one, that manages a mobile application called iManage. The APP for this app is configured the exact same as above, except a single custom app:

75983-imanagemobileapp.png

The problem we have, is when the send org data to other apps is set to policy managed apps with open-in/share filtering Office and iManage are unable to share data. If I change the option to policy managed apps Office and iManage are able to share data without issue.

Both apps are signed into using a fully licensed account - there's only an issue when the send org data to other apps is set to open-in/share filtering. It's as if there's a bug or the share filtering is broken.

The other odd thing, is when set to open-in/share filtering, iManage is still able to send data to Teams, Outlook, OneNote, and OneDrive - just not Office. It doesn't make sense.

According to iManage documentation, their app is wrapped with Intune SDK 12.9.0 ADAL: 4.0.7

Does anyone out there have any ideas or thoughts? Happy to provide additional information if needed and answer any questions.

Thank you in advance for your help!

Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
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  1. Lu Dai-MSFT 28,366 Reputation points
    2021-03-10T05:07:32.46+00:00

    @Nathan Thanks for posting in our Q&A.

    To check why this strange situation occurs, we need to do more detailed check to identify, such as log analysis. With Q&A limitation, Q&A is not the best channel for such log analysis case. So we suggest to open a case to get more professional support. It is free. The following link describe how to open a case, we can refer to it:
    https://video2.skills-academy.com/en-us/mem/intune/fundamentals/get-support

    Hope it will help.

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