Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
2,568 questions
Having issues updating "sold-to" information under Azure Portal -> Cost Management + Billing -> Properties
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
When clicking on "Update sold-to", I get the following error: ![76029-image.png][1] [1]: /api/attachments/76029-image.png?platform=QnA My account is an Azure portal Global Admin, and also listed as "Billing Account Owner" for "My role" on the same page. We do not see the "Update address" screenshot as shown here: https://video2.skills-academy.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile Please help us get to the bottom of this, thank you.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 39%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SwathiDhanwada-MSFT 18,756 Reputation points2021-03-10T10:48:08.467+00:00 @Anonymous Welcome to Microsoft Q & A Community Forum. From the information provided, it seems you have necessary roles to perform the operation. However ,to find out exact cause of the error you were prompted, I would suggest you to raise a support request by following these steps.
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Anonymous
2021-03-10T20:49:39.813+00:00 Thank you, I will look there, appreciate the help!
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