Cannot print jpg files to virtual printer driver

SubramanyamM 1 Reputation point
2021-03-21T12:59:11.627+00:00

We have upgraded our Windows 10 PC from 19042.685 version to latest version 20H2 (19042.746). After this upgrade, we have opened a jpg file with Paint 3D application, and printed to our virtual printer driver. The Paint 3D could not print this file, and displays the below error message: ============================ Can’t print This device doesn’t support printing. ============================= Note: In the previous version 19042.685, the same issue was not happening. We have searched the Release notes of the above Windows update “19042.746” on the Internet. But, we did not observe the any information from the release notes related to the above issue. If anyone has come across similar issues as mentioned above, kindly share your knowledge / inputs on the below points: a) How you have fixed those issues related to printing to Paint 3D, or b) Which Windows update exactly causes the above printing issues / error messages. Thanks and Regards, SubramanyamM

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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