CND managed SSL complete but still unsecure custom domain

A.J. Marchese 16 Reputation points
2021-03-28T06:01:55.923+00:00

I have been waiting for a couple of days for my website SSL to go through and it seems like it should working based on the pictures of all the steps going smoothly. The only thing that stands out to me is that the notification where it says DigiCert with be emailing me for verification of the domain. Please help. I can post more pictures if anyone needs them. Thanks in advance for your assistance.

Please let me know if I need more information, this is my first time posting in these forums.

My notifications area says "Custom domain was successfully updated.
Your request is being processed. This custom domain will be automatically validated if a CNAME record exists mapping this custom domain to the CDN endpoint. If no CNAME record exists, a validation email will be sent to the following email addresses. Please verify the domain as soon as possible. admin@your-domain-name.com, administrator@your-domain-name.com, webmaster@your-domain-name.com, hostmaster@your-domain-name.com, postmaster@your-domain-name.com"

Azure Content Delivery Network
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. GitaraniSharma-MSFT 49,261 Reputation points Microsoft Employee
    2021-03-31T12:22:50.577+00:00

    Hello @A.J. Marchese ,

    Apologies for the delay in response. Thank you for reaching out & hope you are doing well.

    As mentioned in your screenshot, the custom domain is automatically validated if a CNAME record exists mapping this custom domain to the CDN endpoint. If no CNAME record exists, a validation email is sent for manual verification.
    From your screenshot, I believe you already have a CNAME record mapping your custom domain to the CDN endpoint.

    And per this article, if you don’t see your domain validated in 24 hours, open a support ticket. So if you have a support plan, I request you file a support ticket, else please do let us know, we will try and help you get a one-time free technical support.

    Thank you for your cooperation on this matter and I look forward to your reply.

    ----------------------------------------------------------------------------------------------------------------

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.