Blank screen, only mouse cursor - no warning

SSD Computers 1 Reputation point
2021-04-08T16:53:58.327+00:00

Hi, I'm using FSlogix Profile Containers on Windows 10 domain joined computers. Version 2.9.7654.46150

Registry settings
Profiletype value 0 (normal behavior)
PreventLoginWithFailure value 1 (enabled)
PreventLoginWithTempProfile value 1 (enabled)
DeleteLocalProfileWhenVHDShouldApply value 1 (enabled)

Expected scenario
What I want to achieve is that when a user logs in to computer A and does not log off and then wants to log on to computer B, a message should appear that the user is already logged in (or at least a error saying the profile-vhd is locked)
The PreventLoginWithFailure should display a warning on computer B when the user tries to log in.

Actual scenario
The user gets a black screen with only a mouse pointer which doesn't change when he logs on to computer B. To continue the user can use CTRL-ALT-DEL to log off.
During the login attempt (which failed / did not complete / stalled) a local folder was created for the user on computer B. Strange, the PreventLoginWithTempProfile setting should prevent this. right?
The user then logs off on computer A, the Profile VHD is no longer locked, and logs on to computer B.
The DeleteLocalProfileWhenVHDShouldApply settings does its job and removes the local userdir on computer B and the profile loads correctly.

Question
Why am I getting a blank screen (black, only mouse cursor) and no warning that the VHD is already in use (locked)

Hope that someone can help me.

Thank in advance.

FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
488 questions
{count} votes

4 answers

Sort by: Most helpful
  1. Leila Kong 3,696 Reputation points
    2021-04-09T03:29:23.407+00:00

    Hello @SSD Computers ,

    Please check the download links of different fslogix versions in the following document:
    https://video2.skills-academy.com/en-us/fslogix/whats-new

    Best regards,
    Leila

    ----------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

  2. Leila Kong 3,696 Reputation points
    2021-04-16T09:51:15.203+00:00

    Hello @SSD Computers ,

    Is there any update from your side?

    0 comments No comments

  3. Leila Kong 3,696 Reputation points
    2021-05-11T06:49:25.143+00:00

    Hello @SSD Computers ,

    How are things going there on this issue?
    Please let me know if you would like further assistance.

    0 comments No comments

  4. Leila Kong 3,696 Reputation points
    2021-07-16T02:28:29.877+00:00

    Hello @SSD Computers ,

    1.Did you try the latest version of FSLogix 2105 (2.9.7838.44263): https://video2.skills-academy.com/en-us/fslogix/whats-new?
    2.Did you change Profiletype value from 0 to 1, 2, or 3 for concurrent sessions? https://video2.skills-academy.com/en-us/fslogix/profile-container-configuration-reference

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.