Hi @渊 刘 ,
Here are some steps to try.
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windows 7 :
cp08.exe, while installing (in Compatibility mode , with adminstrator rights) ,setup.exe stop working
errors occurred during installation
Unable to access the Windows Installer service (which is on)
failed
Hi @渊 刘 ,
Welcome to Microsoft Q&A!
You could also refer to the following guide:
https://support.microsoft.com/en-us/topic/-the-windows-installer-service-could-not-be-accessed-error-when-you-try-to-install-a-program-in-windows-7-or-windows-vista-fd0c3d5f-76f0-ba9d-d830-059c0943e13d
Sincerely,
Anna