Azure Personal & Business Accounts

Hugh Proctor 1 Reputation point
2021-04-13T11:28:18.897+00:00

I've seen posts that migrating Personal to Business Accounts is not possible.

Sadly I've created (before there was a distinction between two types, many years ago) I created all our Business resources under my business email account name but it's been set as a 'Personal Account'

I have a business email e.g info@companyname.com and a personal work, myname@companyname.com

My subscription and payment details are under info@companyname.com but set as a 'personal account'

To save me valuable time and prevent me from moving across to AWS (my team preference), I need you lot at Microsoft to figure out how to resolve this common problem.

Move my subscription and everything to be a Work / Business account... then I might consider moving us all to Office 365 also.

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Azure Cost Management
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  1. TravisCragg-MSFT 5,681 Reputation points Microsoft Employee
    2021-04-24T00:42:45.747+00:00

    @Hugh Proctor My apologies for the delay! To prevent delays like this in the future, make sure the tags you place on the question is as close to the services you are referring to as possible.

    There are some types of subscriptions which can have their offer type changed, and you can find more information Here.

    Your best bet for this will be to create a support request for Azure Billing & Subscription to see if they can help with changing any accounts or subscriptions. They will also be able to give you specific instructions based upon your subscription and account types.

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